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Quality Assurance

ISO 9001:2015 Certified Setting the Global Standard for CPD Validation

At NEX CPD, quality is not just our goal — it is our guarantee. As a proudly ISO 9001:2015 certified organization, we adhere to internationally recognized standards for quality management systems. This certification is a testament to our commitment to consistent excellence, customer satisfaction, and continual improvement across every process we manage.

In a world where credentials must be trusted and learning must be validated, we stand as a symbol of integrity, transparency, and rigorous quality assurance.

ISO 9001:2015 Quality Management
Quality Framework

Our Approach to Quality

As a global authority in Continuing Professional Development validation, we ensure that every certification we issue is backed by a quality framework that is comprehensive and reliable.

Independent

Reviews are conducted by impartial experts, free of conflicts of interest.

Transparent

Evaluation criteria are openly communicated and consistently applied.

Evidence-Based

Certifications reflect measurable learning, not marketing claims.

Globally Benchmarked

Our methodology aligns with ISO standards, international CPD frameworks, and modern instructional design principles.

Validation Process

The NEX 4-Stage Validation Model

Every program we review goes through our ISO-aligned validation cycle

1

Provider Verification

Reviewing legal standing, ethical track record, and accreditation history.

2

Content Evaluation

Ensuring relevance, clarity, and structure of learning outcomes.

3

Delivery Assessment

Reviewing trainer credentials, methods, and learner engagement.

4

Ongoing Monitoring

Conducting post-certification audits, learner feedback reviews, and periodic reassessments.

CPD Accreditation Process
Quality Standards

Our Quality Benchmarks

Our QA framework is reviewed annually and continuously enhanced to meet the evolving demands of global learners and training providers. We apply a structured set of quality criteria, including:

  • Relevance to real-world professional skills
  • Defined and measurable learning outcomes
  • Alignment with adult learning principles
  • Fair and valid assessment tools
  • Inclusivity, learner safety, and ethical safeguards
Improving Overtime

Continuous Improvement Culture

Quality is not a box we check — it's a culture we live. As part of our ISO 9001:2015 commitment, we:

  • Encourage feedback from clients, learners, and reviewers
  • Track performance metrics and improvement opportunities
  • Recalibrate our methods based on audits and global best practices
  • Innovate with technology to streamline quality at scale
CPD Accreditation Process
CPD Accreditation Process
Expert Led

Expert-Led, People-Powered

Our assurance process is driven by a global panel of subject matter experts, instructional designers, and education assessors. This combination of rigor and relevance ensures every certified program is both academically sound and professionally impactful. Each reviewer is:

  • ISO-trained in quality standards and impartiality
  • Bound by a strict Code of Ethical Conduct
  • Continuously updated on new methodologies and sector requirements
Quality Promise

Our Quality Promise

At NEX CPD, we pledge to:

  • Uphold ISO 9001:2015 standards across every validation process.
  • Maintain zero tolerance for fraud or non-compliance.
  • Ensure confidentiality and data security in every engagement.
  • Foster mutual accountability with our partners — because quality is shared.

"ISO certification is not just a badge for us — it's a blueprint for trust. When you see the NEX CPD seal, you know it reflects learning that's been evaluated with care, expertise, and uncompromising integrity."

CPD Accreditation Process
Start Your Journey Today

Ready to Get Your CPD Accreditation?

Join thousands of trusted training providers who have elevated their programs with our industry-leading CPD accreditation. Start your application today and transform your professional development offerings.